NOTABLE PAST &
PRESENT CLIENTS
Projects outpace narrative
Construction starts. Residents find out from a neighbor. Trust erodes before the first lane closes.
Departments speak in silos
Public works says one thing. The mayor says another. Council hears a third version.
Crisis response is improvised
When something goes wrong, the scramble is visible. That visibility becomes the story.
THE DEFAULT
A full-time PIO costs $85K–$120K/yr.
They're a generalist for most communities. One hire means one perspective, fixed capacity, and limited experience under pressure.
WHAT WE PROVIDE
Embedded senior-level leadership //
Fractional
Strategic counsel when you need it. Surge support when needed. Crisis readiness built in. No onboarding lag, no benefits overhead, no knowledge gap when engagement ends.
Fractional communications work in practice
We've worked inside the complexity, not around it.
Real projects. Real pressure. Real communities.
FAIRBORN
Challenge:
Fairborn was seen as dated, fragmented, and behind the pace of the region. Perception limited momentum more than reality.
What changed: Strategic communications repositioned how Fairborn was understood, aligning visible revitalization efforts with a clear outward narrative that made the city legible as progressive, creative, and in motion.
HARRISON
Challenge:
Complex, multi-agency projects creating confusion, misalignment, and risk to public trust.
What changed: The City implemented a disciplined communication framework that aligned internal messaging, controlled timing, and established a single source of truth, turning communication into operational infrastructure.
Residents stopped turning to Facebook groups and started turning to the City.
MIDDLETOWN
Challenge:
A gap between reality and perception driven by turnover, inconsistent messaging, and lack of community connection.
What changed: The City rebuilt its narrative through a unified identity, human-centered storytelling, and structured communication systems that made leadership visible and the community feel included.
The work we did together went far beyond communications. It helped reposition how the region viewed Fairborn and connected revitalization, entrepreneurship, placemaking, and public engagement into a clear, coordinated strategy. Projects like SPARK Fairborn became catalysts for new energy downtown and helped create momentum that residents, businesses, and visitors could feel.
—Rob Anderson, Former City Manager, Fairborn Ohio
NOTES FROM THE FIELD
What we’re paying attention to.
Not thought leadership. Working observations from cities we know.
Whitepapers:
THE CHALLENGE